BitMart founder responds to withdrawal difficulties: The platform is not absconding, the core team is conducting an asset inventory, and plans an orderly withdrawal of funds.
1 hours ago
Cryptocurrency exchange BitMart founder Sheldon released a statement addressing user complaints about withdrawal difficulties and unpaid employee salaries, stating: "We have not run away and will not run away. There are numerous rumors, as well as so-called exposes and screenshots from alleged former and current employees. Please do not believe these rumors. The core team is still conducting asset inventory, asset collection and system maintenance work. Our goal is an orderly wind-down, so please wait for official announcements and notifications. We have not misappropriated assets, engaged in early exits or evacuations, and we have considered involving courts and third-party audit institutions to deliver transparent reports. Thank you for everyone's trust." Additionally, community feedback indicates BitMart is still facing widespread user withdrawal problems, including withdrawal requests stuck in processing for long periods, transactions marked as "completed" without corresponding on-chain hashes, automatic refunds to spot accounts, "on-chain freezing" alerts, and extremely low daily limits that effectively block large withdrawals. These issues contradict the platform's official claim that "withdrawals remain available." Earlier, BitMart announced on July 26 that it would cease operations, with all trading services set to be shut down starting August 26.
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