Ledger: MediaMarkt suspends sales following German user reports of implanted hardware, with no funds lost so far
1 hours ago
Ledger announced it has coordinated with German retailer MediaMarkt Saturn to suspend sales of Ledger devices both online and in physical stores to assist with an ongoing investigation. The move follows a report from a German user who claimed to have found a suspected implant in their purchased Ledger device. No fund losses have been reported to date, and Ledger noted there are no signs that its infrastructure, systems, or services have been compromised. The company’s customer service team is reviewing the submitted reports, while its cybersecurity team Donjon will inspect the received devices. Ledger reminded users that any questions about purchased devices should be directed to its support team via the official customer service website. The firm emphasized it will never proactively call or message users privately, nor will it request the 24-word mnemonic phrase. It also warned that many unsubstantiated claims and data are circulating online, and scammers may exploit the incident to commit fraud, urging users to only access the latest updates through official channels of Ledger and MediaMarkt Saturn.
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