Ledger has ordered distributors in six Southeast Asian countries and Hong Kong to halt sales of its hardware wallets, while investigating an incident of tampered devices.
54 minutes ago
Crypto hardware wallet manufacturer Ledger has requested distributors in Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia, and Hong Kong to suspend sales and remove related devices from shelves, as it investigates suspected tampering with its hardware wallets. Ledger said on Tuesday that confirmed incidents remain limited to Southeast Asia, and no cases of crypto asset theft linked to devices purchased in other regions have been verified. The investigation focuses on identifying who tampered with the devices and at which point in the distribution chain the issue arose. This sales suspension expands on Ledger’s earlier measures to halt sales and shipments targeting distributor CryptoBilis. The probe was made public on October 9, after users reported crypto asset theft linked to Ledger devices bought via the distributor. Since then, users in regions including Europe have also reported suspected tampering signs in devices purchased through retail channels. Ledger emphasized there is currently no evidence indicating its infrastructure, systems, services, or official direct sales channels have been compromised.
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